Volunteer overview

Volunteers are valued members of our community who kindly donate their time to support the day-to-day operations of The Lost Dogs’ Home. They help us change the lives of the thousands of animals that come into our care each year. Put simply – we couldn’t do it without them!

We offer a variety of volunteer opportunities to suit different skillsets. If you want to get involved and make a difference, volunteering at The Lost Dogs’ Home is a great way for you to do this while you gain experience in the animal welfare sector and meet like-mined people.

Read more in our Volunteer FAQs.

Due to the high level of interest in our dog and cat enrichment programs we are not taking any new applications for these at this time.

Applicants are encouraged to consider volunteering in one of our other volunteering areas. We apologise for any inconvenience caused.

Volunteer roles

Adoptions Volunteer

This volunteer will be responsible for conducting animal adoptions and providing a high level of customer service. Our customers are potential adopters visiting the Home. Your duty include matching pets with owners, providing advice on the post adoption process and complete related administration tasks.


  • Handling cats, dogs and other animals;
  • General husbandry duties including feeding and cleaning;
  • Conducting adoptions from start to finish including an adoption interview;
  • Educating the public about responsible pet ownership including nutrition, parasite control and behaviour;
  • Engage in exercise and enrichment with the animals;
  • Contacting adopters to ensure everything is going well with their new pet.


If you have experience working in a shelter environment or similar, with exceptional customer service skills and competency in animal handling, consider joining the team here at the Home.

You will find the full position description here. If you believe you have the empathy and passion to be successful in this role, please email your application to volunteering@dogshome.com


Our event volunteers assist at various on and off-site community events for The Lost Dogs’ Home. Tasks may include helping our team set up and pack down equipment, promoting The Lost Dogs’ Home’s animal welfare programs and services, general customer service duties and assisting with microchipping and ‘ChipChecker’ activities. This is generally seasonal work and dependent on our event schedule.


  • Events are usually held on Saturdays and Sundays in various locations across the Melbourne metro area;
  • Volunteers should be able to attend a minimum of one event per month, which is confirmed with the Event Coordinator;
  • Good customer service and communication skills are essential. Volunteers should be personable and enjoy dealing with the general public;
  • Must be 18+ years of age;
  • Confident being hands-on with animals;
  • Volunteers will be required to attend an interview and a training session (during work hours), should their application be successful.


Our administration volunteers work within various departments of The Lost Dogs’ Home, including Fundraising. Tasks may include packing showbags, mailing receipts, opening mail, filing, collating, basic data entry and scanning.


  • Volunteers should be able to commit to a regular weekly shift;
  • Some tasks can be monotonous, but are an essential help to the Home;
  • Must be 18+ years of age;
  • Training sessions prior to commencing volunteer work are not required for administration volunteers — on-the-job training is provided.