Frequently Asked Questions

We receive many queries from people regarding donations, adoptions and other aspects in relation to the Home. Below you’ll find answers to the most frequently asked questions.

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Donations

Are donations to The Lost Dogs’ Home tax deductible?

Yes, donations of $2.00 or more are tax deductible. We will provide you with a receipt for your gift.

What percentage of my donation will go towards the care of animals?

The Lost Dogs’ Home is committed to keeping our administration costs as low as possible, ensuring that 70% of contributions go directly to our work with animals.

Do you accept donations of furniture or household goods?

Unfortunately we are unable to accept donations of furniture and household goods. We do however always have a need for other tangible items.

Who should I make my cheque/money order out to?

Please make your donation payable to ‘The Lost Dogs’ Home’.

What address do I send my donation to?

Our postal address is 2 Gracie St, North Melbourne VIC 3051.

What credit cards do you accept?

We accept Visa, Mastercard and Amex.

Does the Home sell, rent or trade donor information (eg., mailing and email addresses) to other agencies?

We sometimes work closely with other like-minded organisations. Occasionally we may allow other organisations to mail our mailing list – excluding people who would prefer not to be mailed – with information that we believe may be of interest to you. These organisations usually allow us to do the same, which helps us to reach more people with vital information. If you would prefer not to receive third-party mailings, please call our Fundraising Department on (03) 9329 2755 or email infodogshome [dot] com.

Can I give to a specific area of your work?

The Lost Dogs’ Home prefers to direct monetary donations to the area of the greatest need such as our 24/7 Animal Ambulance service, veterinary care for sick or injured stray animals, the National Pet Register (our free ID tag initiative) and everyday care of the dogs and cats here at the Home.

Do you have B-Pay or can I deposit my donation directly into The Lost Dogs' Home bank account?

At this time the Home doesn’t have a B-Pay facility, however you are welcome to deposit a donation into our bank account if you prefer. Please call our Fundraising Department on (03) 9329 2755 to arrange this.

How do I volunteer at the Home?

For more information on volunteering, please visit our Volunteer page.